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St. Regis bank makes changes to services

| January 8, 2014 1:35 PM

ST. REGIS – The Family of Banks would like to formally announce an important change which will affect Mullan Trail Bank in St. Regis and Superior. As of February 1, 2014, Mullan Trail Banks in St. Regis will close its lobby and begin operating through the drive- up window, accepting deposits and cashing checks.

Business requiring the use of the bank’s lobby will be available in St. Regis by appointment. Though all customers are welcome to visit the Superior office on a walk-in basis, Shirley would like everyone to know, “We appreciate all of our customers in St. Regis. Even though we have a limited lobby, we will still do our best to meet our customers’ needs.”

St. Regis customers can expect to conduct business as usual with the same familiar faces (Shirley and JoAnn) through the drive-up window and with Pamela in Superior, as the bank will not lose any staff as a result of this change. This change comes after the careful inspection of both Mullan Trail Banks’ lobby traffic and staffing needs. By working in tandem with Mullan Trail Bank in Superior, the staff of both offices and Mullan Trail Bank customers will enjoy the benefits found in the strength of a shared team.

Please feel free to call or visit any of our offices to address concerns you might have regarding this change. We will be happy to answer any questions. The Family of Banks would like to welcome you to ask questions and enjoy a treat during customer appreciation day at Mullan Trail Bank in St. Regis on January 15, 2014.